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Customer Service Advisor with French 491 views3 applications

Our client is an international company currently looking for French-speaking Customer Advisors for their offices in Sofia, Bulgaria.

This is an excellent opportunity to join one of the many projects of the company and have the ability to develop and progress within a fast-growing new team.


The core activity involves:

  • Receipt of customer issues by phone, e-mail or chat, and creation or update of Service Requests.
  • Using empathy/positive language when answering client’s questions.
  • Provide information that your customer may require at a later stage.



  • Ability to communicate freely in French.
  • A working level in English (B1 – C1).
  • Good typing and general IT skills.
  • Positive attitude and willingness to help others.
  • Previous customer handling or facing experience will be a plus.
  • Ability to represent a client’s brand and deliver outstanding service with clarity, passion and enthusiasm.
  • Experience of migrating from one country or region to another is a plus (for candidates from abroad or other cities).


What’s in it for you:

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Multinational environment
  • Performance related pay
  • Voluntary Medical and Life insurance plan
  • Transportation allowance
  • Food Vouchers
  • Discounts
  • Team buildings & events
  • Relocation package (for candidates from abroad or other cities)


***Only candidates eligible to work in Bulgaria & EU countries will be considered for this position***

Keywords: French/ Françаis/ Френски

If you are interested in this position, please send us your CV in English.

All applications will be treated with strict confidentiality.

Only short-listed candidates will be contacted.

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Top Skills Recruitment is a talent acquisition company established in 2017 by professionals with years of experience in recruitment within Business Process & IT Outsourcing. Our higher purpose is to find and bring out the best in our candidates so that they can land their dream job and at the same time offer innovative value-added solutions to our clients. Helping companies to find the finest candidates for their job vacancies we operate offices in both Sofia and in Blagoevgrad.
  • License for recruitment services for Bulgaria: № 2399 / 15.11.2017.
  • License for recruitment services for abroad: № 2477 / 12.03.2018.
  • License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 / 23.10.2017
  • Address Sofia
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1000 Sofia, 9 Petar Parchevich Str.
Mobile: +359 896 7 123 04


2700 Blagoevgrad, 47 Todor Aleksandrov Str., Mall of Blagoevgrad, 2nd floor
Mobile: +359 894 87 87 10