Senior Network Engineer

For our client, an international network service provider, we are looking for a Senior Network Engineer to join their team.

Main Responsibilities:

Tier 2 IP support for customer incidents and long term problems
Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal and external teams as appropriate.
Working with the vendors TACs in regards to platform issues
Provides concise and relevant action plans for teams to resolve network and customer issues efficiently.
Working on broad range of IP services and products: L2 and L3 VPN, WAN optimization, SDWAN, etc
Uses detailed understanding of operational capabilities to support operations acceptance of new infrastructure and non-standard bids.
Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action taken where possible
Configuration of network elements and migration of services
Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network.

Ideal Candidate Profile:

Minimum 2 years experience within Operations environment of a Service Provider or System Integrator
Minimum two years of work in a technical IP support position.
General knowledge of telecom industry and standards
Excellent fault diagnostics and trouble-shooting abilities
Good to have knowledge of SD-WAN, WAN optimizations, NFV, security
Palo Alto Networks Certified Network Security Administrator (PCNSA)
Fortinet Certified Professional IP
Good and demonstrable experience of IP, MPLS and routing knowledge (BGP, OSPF) in an ISP and enterprise environment
Good Cisco hardware and IOS knowledge, Juniper/JUNOS experience is a benefit
General knowledge or telecom industry, operational processes and standards.
Qualification: CCNP /JNCIS or equivalent knowledge